Learning to think like an entrepreneur? Developing business smarts?
Getting to know customers and building lasting relationships?
There’s so much more to that box of Thin Mints®.
Whether they participate in the Girl Scout Cookie Program or the Girl Scout Fall Product Sweets 'N" Treats Program (or both!), everything your Girl Scouts learn prepares them to take on the world. Plus, Girl Scout Cookie proceeds stay local in your community to power amazing year-round experiences—experiences that broaden their worlds and spark their sense of wonder.
Five essential skills 
Girl Scouts as young as five develop five essential skills through the Girl Scout Cookie Program—skills that will help them be successful today and throughout their lives:
Goal Setting. Girls learn to create a plan to reach their goals.
Decision Making. Girls learn to make decisions on their own and as a team.
Money Management. Girls learn to create a budget and handle money.
People Skills. Girls find their voice and up their confidence through customer interactions that build relationships.
Business Ethics. Girls learn to act responsibly and honestly, both in business and in life.
But building their business know-how isn’t just tied to the cookies themselves! Girl Scouts at any level can continue honing their entrepreneurial skills by earning the Cookie Business badges, Cookie Entrepreneur Family Pin, and the Financial Literacy badges year over year.
Before your cookie bosses open shop, be sure to check out these helpful troop leader resources that will empower you to:
Manage your troop’s funds.
Learn how girls participate in money earning.
Discover how your troop can reach its financial goals.
Plan activities to help her earn cookie pins and badges
Understand just how much your girls are capable of by grade level and how their entrepreneurial skills progress.
Girl Scout Cookie history
What started with Girl Scouts selling home-baked cookies to raise money grew into enlisting professional bakers in 1936 to handle the growing demand—and the rest is history. Explore Girl Scout Cookie History to find out how cookies have helped build generations of female entrepreneurs and leaders who make the world a better place.
Where cookie proceeds go
After paying for the cost of cookies and materials, Girl Scout Cookie proceeds stay local and help councils provide Girl Scout programs in science, technology, engineering, and math (STEM), the outdoors, life skills, entrepreneurship, and more—in camps, through leadership training, and multiple other ways. A portion of the proceeds is directly managed by girls, and it’s up to them to decide how to invest their troop’s share of the earnings.
Your council will provide a breakdown of how cookie program proceeds support Girl Scout activities locally. Please share this information with girls and their families so everyone understands that product program sales make it possible for your Girl Scout council to serve girls.
Troop members share in the proceeds from a successful product program; proceeds are not distributed to individual girl members. Girls, however, may be eligible for rewards and credits that they put toward council-sponsored camps, programs, and Girl Scout swag. The council plan for rewards applies equally to all girls participating in the product program activity. Visit the cookie section Cookies+ of your council website for more information about individual rewards and troop proceeds locally.
The Girl Scout Blue Book of Basic Documents specifies that:
“All money and other assets, including property, that are raised, earned, or otherwise received in the name of and for the benefit of Girl Scouting must be held and authorized by a Girl Scout council or Girl Scouts of the USA. Such money and other assets must be used for the purposes of Girl Scouting.”
—“ Ownership of Assets,” page 20, Blue Book of Basic Documents 2022
Making s’mores under the stars, creating a lasting impact on your community, or ordering supplies for an eye-opening STEM project—there are limitless ways to put troop proceeds toward dynamic Girl Scout experiences! There are a few things, however, that don’t qualify for “purposes of Girl Scouting,” for instance, using troop proceeds to purchase memberships in or uniforms for another organization. We encourage all councils to remind their volunteers of this policy in order to protect the all-girl environment and to avoid diversion of Girl Scout funds.
Your council's role
When you are set up for success, you are better able to set up your girls for success! That’s why every year, your council provides trainings, guidelines, and procedures for conducting the Girl Scout Cookie Program and Fall Product Sweets 'N' Treats program, and determines how the proceeds and product rewards system will be managed. Check the cookie section of your council’s website to find the answers you need as well as information about local trainings and resources.
Each council also selects the vendors of its choice to provide the products for their product programs. Two commercial bakers are licensed by GSUSA to produce Girl Scout Cookies: Little Brownie Bakers and ABC Bakers. Citrus Council uses ABC Bakers. You can also Meet the Cookies and find additional info on cookie varieties, including nutritional details.
Councils also work with vendors to offer magazine subscriptions, nut and candy products for the Fall Product Sweets 'N' Treats program. These companies are Ashdon Farms, Trophy Nut and M2 Media group. Each provides online tools and activities for girls to download. Magazine selection and sales may take place online—check with your council for more details.
Your role
You play an exciting role in giving your girls opportunities to practice the five skills as they learn how to think like entrepreneurs in a girl-led setting. Some of the things you’ll do include:
- Get girls excited about the opportunities to support the troop (but allowing their participation to be voluntary).
- Support both competitive and apprehensive cookie bosses, helping all your girls set meaningful goals for themselves.
- Fostering partnerships with each Girl Scout’s family to ensure cookie season success, whatever that may look like for her. The Creating Cookie Success and Coaching Your Budding Businesswoman resources will help you build a positive partnership with girls and families, and the Cookie Entrepreneur Family pin is designed to help families support girls’ growth at home.
Not only can girls sell individually, both in person and with the online tools provided by each vendor, they can also participate in group booth sales during product programs. Your local council has additional guidance and processes to market booths and ensure they are situated in safe and appropriate locations for girls
As your Girl Scouts grow, your role will evolve from a hands-on one to providing oversight and support where needed. No matter your girls’ ages, remember that volunteers and parents/caregivers do not sell the product. Your role is to encourage your girls and let their entrepreneurial spirit soar. Learning by doing is exactly how your girls develop the business savvy and communication skills that will empower them to reach any goals they set for themselves.
Another critical task for each troop is to establish a clear accounting system for all proceeds and product during the programs. It's up to you to make sure that money is spent wisely, that excellent records are kept (remember to keep copies of all receipts in a binder or folder), and that all product is tracked. For older girls, your job is to oversee their work as they learn to keep impeccable records. Be sure to attend product program orientation or training so you are aware of the systems and helpful tools available.
The Girl Scout Cookie Program and the Fall Product Sweets ‘N’ Treats Program can be exhilarating and busy times during the troop year, but you’re never alone in your efforts! You can reach out to your Community Product Chairs when you’re feeling stuck.
Product program safety
Safety is the top priority while selling Girl Scout Cookies and other products. Volunteers, families, and girls should be familiar with and practice the safety guidelines outlined in local program resources as well as those available in the troop leader resources section of girlscoutcookies.org and in Safety Activity Checkpoints.
Selling Cookies Online
As there are two bakers, there are also two online platforms troops use to manage their cookie business (Smart Cookie and Digital Cookie® ). Check the specific guidelines provided by each cookie vendor before participating. Girl Scouts of Citrus Council uses Smart Cookies. Before girls begin selling online, they should partner with their troop leader and families to learn how to safely run their business online.
A few more online safety practices to keep in mind:
The Girl Scout Cookie Program is a girl-led program, so online marketing and sales efforts should always be led by a Girl Scout, with the supervision of her parent or caregiver.
Girl Scouts engaging in online sales and marketing must review and apply the Digital Marketing Tips for Cookie Entrepreneurs and Their Families.
Girls, volunteers and parents must review and adhere to the Girl Scout Internet Safety Pledge, the Digital Cookie Pledge, the Supplemental Safety Tips for Online Marketing, and Girl Scouts’ Safety Activity Checkpoints for Computer and Internet Use and Cookie and Product Sales (with the exception that they may share beyond friends and family).
Sales links should never be posted to resale sites (Craigslist, eBay, Facebook Marketplace etc.).
Girls must adhere to all terms and conditions on Digital Cookie and Smart Cookie platforms. For copies of terms and conditions, please contact GSUSA, ABC, or M2 as needed.
Girl Scouts of the USA reserves the right to remove or disable the link for any reason including violation of guidance, inventory fulfillment issues, safety issues, or if sales and marketing activity goes viral and otherwise creates unanticipated disruption.
Additionally, families, girls, and volunteers should contact and collaborate with their councils and GSUSA in advance on any national news media opportunities tied to girls’ online marketing and sales efforts.
The Buddy System
Using the buddy system, the troop is divided into teams of two. Each Girl Scout is responsible for staying with her buddy at all times, warning her buddy of danger, giving her buddy immediate assistance if safe to do so, and seeking help if needed. Girls are encouraged to stay near the group or buddy with another team of two so that in the event someone is injured, one person cares for the patient while two others seek help.
Preparing for your Girl Scout Cookie booth
Cookie booths—that is, cookie pop-up sales in areas with lots of foot traffic—are a fun way for Girl Scouts to connect with their community and practice their sales pitch with new customers. Booth Sales can be defined as sales that are stationary, whether it is a store counter or a table at a specific location. Booth locations must be approved by councils, facilitated within council jurisdiction, and participants must follow all council guidelines with regard to setting up, running, and taking down a booth.
Only GSC Staff and/or the Service Community Product Chairs are allowed to set up booths for the Service Community.
Please check your local COVID-19 guidelines for any restrictions on booth locations and other safety considerations, or consider a virtual cookie booth or virtual cookie rally if it makes sense for your troop.
Create a great cookie booth experience for your Girl Scouts by:
- Using your best judgment in setting up cookie booths in locations that will be open, accessible, and safe for all Girl Scouts and potential customers.
- Choosing a high traffic area—this could be your local supermarket, mall, or park—where you’ll maximize the number of visitors to your booth.
- Checking out your booth site ahead of the sale. Talk to business owners in the area so they’ll know what to expect. Find out what security measures are in place—these may include lights for evening sales and whether a security camera watches the booth area—and where the nearest bathrooms are located.
- Respecting the surrounding businesses by making sure your booth isn’t blocking a store entrance or exit.
- Encouraging your Girl Scouts to unleash their creativity—and work on their advertising skills—to make colorful signs and booth decorations that potential customers can’t resist! Remind girls to be polite and to have their sales pitch ready for interested customers.
Keep in mind:
- There must always be a minimum of two unrelated volunteers, one which must be a female (that do not live in the same household) with current GSUSA memberships and favorable background checks. Additional volunteers are always beneficial to help cover breaks or to escort the girls to use to the restroom.
- There should be a minimum of two Girl Scouts and a maximum of four Girl Scouts always present at the booth.
- Tag-a longs are not permitted at any booth locations.
- If your Daisies are still learning how to make correct change, help them handle money as needed. However, please remember that girls make all sales at the booth!
- Changing your cookie booth hours or location? Keep your customers in the loop and update your baker’s Digital Cookie or Smart Cookie system with the new details. All scheduled booths are available on the Cookie Finder link.
- Certain locations may be inappropriate for younger Girl Scouts based on the standards of your local community, may negatively impact the cookie program experience for girls, and/or may negatively impact our brand in your community. For additional clarity, girls should not sell in or in front of establishments that they themselves cannot legally patronize.
- Additionally, with respect to marijuana dispensaries, we have been steadfastly combating the unauthorized uses of the Girl Scout trademark by the cannabis community, which has been marketing—without our authorization—certain cannabis products under our youth-appealing brand. We are continuing to aggressively fight these unauthorized uses of the Girl Scout brand and hope that our councils and volunteers will join Girl Scouts of the USA’s efforts by discouraging cookie booth locations at such locations.
For more tips to make your booth a success, check out our Cookie Booth Essentials. For additional information about setting up a booth and safety and security suggestions, consult your council guidelines.
Booth Violations
Any troop found violating booth policies will be subject to booth restrictions, which could include forfeiture of upcoming booths for the remainder of the sale.
The following violations will be subject to the above restrictions:
- Conducting booths prior to the Council wide start date of Booth Sales.
- Conducting booths at a location outside of the Community Boundaries without the consent of the impacted Community during the lottery. Once booth picks are open to the Council, booths will be permitted in any Community without getting consent from the Community that the booth is in.
- Troops who acquire their own booths
- Setting up a booth that is not in Smart Cookies. All booths MUST be in Smart Cookies.
- Securing a booth for an individual troop or girl only. All booths must be available for all girls/troops with the exception of the first round held within the Community.
- Conducting a booth with adults who do not have a current registration and approved background check.
Incident Reports
In the event that the funds are stolen by a third party (home robbery, auto theft, booth robbery), a completed police report must be provided to the Council Business Office. Do not attempt to physically recover the stolen items.
- Receipts will be necessary to prove possession and value of property.
- Council staff will work directly with the victim with regard to the resolution of missing funds.
- Do not speak to media, contact Theresa Rivera, Risk Management and Compliance Officer at Trivera@citrus-gs.org or call 407-228-1630.
Cookie donation programs
Cookies also help girls make a big impact in their community! Your council may have an established cookie donation program where customers can purchase cookies that will be donated to an organization by your council. Cookie donations are not only a great talking point for girls to share with their customers—they’re also a thoughtful way to show girls how cookies can help them give back.
With cookie donations, remember that:
All cookie donation programs must be approved by your council.
Donated cookies must stay within the council jurisdiction unless your council has the approval from other council jurisdictions.
Donated products cannot be resold and must be used in a responsible and ethical way.
Donated products are used in a way that does not undermine the work of councils or jeopardize the integrity of the Girl Scout brand.
Handling product complaints
Girl Scout Cookies are well loved and for good reason—it has always been the practice of Girl Scout councils and the bakers to guarantee customer satisfaction with their delicious cookies. If a customer is not satisfied with the quality of their cookies for some reason, they can contact the baker via the phone number printed on the side of the cookie package: 1-800-221-1002 Troops should also notify their Community Cookie Chair with any issues they have reported to ABC Bakery.
- For technical issues with Smart Cookie, contact: abcsmartcookietech@hearthsidefoods.com
- For Smart Cookie Direct Ship inquiries, contact: abcsmartcookiedirect@hearthsidefoods.com
Girl Scouts of Citrus Council’s Fall Product Program Sweets ‘N’ Treats is a wonderful way for Girl Scouts to begin their year learning about Financial Literacy and to start planning for their Girl Scout year.
- For any M2 System issues or product concerns, contact M2 at: 1- 800-372-8520 or support.gsnutsandmags.com
For issues with registering any adults, girls or selecting product chair roles in salesforce, please contact Customer Care at customercare@citrus-gs.org
For all other product concerns or issues:
- Troop contacts the Community Chair with any issues, the Community Chair will contact the Council Product Team
Recognizing cookie sellers in the media
Focusing on entrepreneurial outcomes has always been the focus of the Girl Scout Cookie Program. The cookie program has never been about and does not focus on individual girls’ sales results.
There are many impressive cookie bosses throughout the United States, and the Girl Scout organization will continue to recognize dynamic cookie entrepreneurs for various achievements tied to the Girl Scout Cookie Program and through their participation in Girl Scouts.
Girl Scouts of the USA does not currently track the top seller(s) of Girl Scout Cookies on a national level and does not identify a specific Girl Scout as the number one or “record-breaking” national cookie seller.
Girl Scout councils should not reference such girls as “top sellers” in the media. Doing so detracts from the essence of the Girl Scout Cookie Program, which is based on offering girls important experiences in entrepreneurship, business, and finance from a young age as well as providing girls and local Girl Scout councils with the funds necessary to power amazing experiences and opportunities for Girl Scouts year-round.
© Copyright 2009–2022 Girl Scouts of the United States of America. All rights reserved. All information and material contained in Girl Scouts’ Volunteer Essentials guide (“Material”) is provided by Girl Scouts of the United States of America (GSUSA) and is intended to be educational material solely to be used by Girl Scout volunteers and council staff. Reproduction, distribution, compiling, or creating derivative works of any portion of the Material or any use other than noncommercial uses as permitted by copyright law is prohibited, unless explicit, prior authorization by GSUSA in writing was granted. GSUSA reserves its exclusive right in its sole discretion to alter, limit, or discontinue the Material at any time without notice.
