Think back to all you’ve accomplished throughout your Girl Scout journey. You’ve helped your community, faced big challenges, discovered new passions, and made forever friends. So, what’s next? Anything you can dream up! There’s so much more to explore with your Girl Scout crew. Sign up for another year today and keep the excitement going.
There are so many bonuses for renewing early. The sooner you renew, the more chances you have to score big!SEE THE FUN
Troop Co-Leaders can log onto gsLearn and view the Renewal section of GSUSA Managing my Troop from MyAccount course for step by step guidance.
Troop Co-Leaders can lalso review these Step by Step Renewal Instructions for additional support
Why isn’t my username working?
Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our Customer Care team.
Why am I not receiving the password reset emails?
The password reset emails come from firstname.lastname@example.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team to verify that your username/email address is correct.
How do I reset my password when I no longer have access to the email address associated with my account?
Our Customer Care team can easily change your username/email address without requiring you to recreate your account. Contact us to get started.
Why can’t I see my family when I log in?
There are a couple reasons this could happen:
Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our Customer Care team if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team to merge the two accounts into one.
Why can’t I see my troop(s) when I log in?
There are several reasons this could happen:
Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Contact us to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.
Our Customer Care team can provide additional support.
Download/print - Spring Renewal FAQs
Do I need to submit anything to qualify for the incentives?
What is the membership fee?
What is Extended Year Membership, and who can purchase it?
What is the Daisy Launch?
What if girls on my troop roster have never participated or no longer participate?
How do I recruit new girls?
What if a new member joins my troop?
What if a girl will join a new troop in the 2023-2024 year?
What if a girl will join Juliettes in the 2023-2024 year?
I just renewed! Why don’t I show toward my troop numbers?
Why do I have adults showing as “screening” on the troop roster?
What if my log in isn’t working?
What if I cannot see my troop/family?
Good news Lifetime Members! You automatically get renewed on your membership. All you have to do is ensure you log into your MyAccount and renew your role for the year.
That's it. After that you'll be renewed for another great year in Girl Scouts!
Not a Lifetime member? You can elect to sign up for a Lifetime member for $200 if you've been involved with Girl Scouts for more than 10 years. Just follow the steps to renew and select Lifetime membership.
Get the tools you need to help your troop thrive. Download our simple
month-by-month guides to make this your best year yet!