CORS


 

managing the girl scout experience
has never been done quite like this


The Citrus Online Registration System - CORS - takes the nuts and bolts of your Girl Scout experience and places it in an easy-to-manage location.

Everything from Girl Scout activities to memberships for both girls and adults can be purchased by  families and troops. Then, watch your Girl Scout resume build in front of your eyes!

 

EARLY BIRD REGISTRATION

It's time for Troop Leaders to re-register their returning girls for the 2015 Girl Scout Membership year! We've made it easier than ever and have a ton of resources to help! Early Bird ends on May 16, 2014 and so do the great PRIZES!

Check out the FAQ below with common questions and problems, and download the tutorials for more assistance. Still having issues? Just send us a quick note at CORS@citrus-gs.org!

 

 

 Early Bird Documents

 
 

 Early Bird Q&A

 
  • General
    • Besides the amazing incentives for girls (a patch), troops (drawing for Daytona Lagoon Girl Scout Day), and Service Units (contest for $50 gift card), Early Bird makes life easier ON YOU.

      Let's face it: things are going to be busier in the summer, so locating parents will be even more difficult. And IF you miss the year-end deadline, a troop leader will lose access to all the girls, requiring parents to re-register.

      Were you around for the Fall Product 2013 Nut-E troubles?! Let's not do that again. Re-register now.
      $15 for both girls and adults. Lifetime memberships for adults will be $375 and $195 for graduating high school seniors if received (via paper form, not available online) before September 30, 2014.
  • Incentives
      Every girl who is re-registered before May 16 will receive a 2014 Early Bird Patch.

      Every troop who re-registers 100% of their returning girls will be entered into a drawing to win tickets to Girl Scout Day at Daytona Lagoon Beach on June 22.

      The Service Unit with the highest percentage of re-registered girls in their county will receive a $50 Wal-Mart gift card (2 Service Units will win in Orange County).
      Patches will be distributed by Citrus staff to the Service Unit team for dispersement to troops.
  • Issues and Fixes
      We will not have after hours support lines due to the low call volume last year. During Service Unit Early Bird Registration Events, Citrus staff will be available in person and via phone for assistance. Having problems registering?

      Email as CORS@citrus-gs.org with the parent/guardian name, girl name, troop leader, and problem description.
      Try using a different email address or following the 'Forgot Username?' or 'Forgot Password' prompts. If your account is not found, or you receive a 'Contact Council' message, reach out to the Membership Coordinator in your region.
      Reach out to the Membership Coordinator in your region or email the CORS Team at CORS@citrus-gs.org.
      There's a good chance your missing required information. Scroll up to find any red error messages that indicate those fields are required.

      Still having problems? Take a screenshot (on a PC, hold down FN+PRNT SCRN, and on a Mac, press CMND+SHIFT+4) and email CORS@citrus-gs.org.
      If you see an error regarding "Shipping Customer" appear in one or more yellow bars near the top of your screen, call the CORS Helpdesk. There is an issue with the address of a girl or adult in your order that we must fix for you.

      CORS Helpdesk: 407.228.1639
      If you have placed your membership orders and cannot select "Not at this time" on the donation screen, you may be using a mobile device such as a tablet. Switch to a desktop or laptop computer, login to your account, open the items in the shopping cart, and try again.

      If you are not using a mobile device, you may be using a web browser other than Internet Explorer or FireFox (such as Safari or Chrome). Switch to either of these browsers, login to your account, open the items in the shopping cart, and try again.

      If you experience the error and are using a laptop or desktop, please email CORS@citrus-gs.org.
      If you are the Troop Leader (01) and cannot see the My Troops tab when you login to CORS, email the CORS Helpdesk at CORS@citrus-gs.org.

      If you are a parent/guardian and cannot see your Girl Scout's information under a "My Family" tab, email the CORS Helpdesk at CORS@citrus-gs.org.
      If you receive an error during checkout regarding renewal orders in cart that must be removed, please call the CORS Helpdesk. A former member of your troop may still have a pending 2015 membership in your troop's account that we need to switch.

      CORS Helpdesk: 407-228-1639
      If your Girl Scout is joinging a new troop in 2015 or will become a Juliette (Individual Girl Scout), complete her Early Bird registration in her current troop for the 2015 Membership Year, then email her NAME, ADDRESS, CURRENT TROOP #, and FUTURE TROOP NUMBER to your and request a Troop Transfer for 2015.